Physician, Saskatoon
Project: Improving Access to Care for Vulnerable Older Adult Patients Residing in Personal Care Homes
For her CQIP project, Dr. Rae Petrucha looked at improving access to care for vulnerable older adult patients residing in personal care homes. Dr. Rae Petrucha co-created a modified SBAR communication tool, modifying the clinic process for receiving phone calls regarding these patients. After starting the SBAR communication tool, they were able to have 100% phone calls go to the clinic rather than their personal cellphones.