Quality Café: Building Better Health Care Through Partnerships

Health care services really improve when you tap into the power of health care team – patient partnerships. This Café, co-led by a health care and patient partner, explores how to actively engage patients, families and caregivers in your quality improvement projects by sharing the top three things to know through the lens of a BC example.

Learning Objectives

At the end of this webinar, you will be able to:

• Identify the importance of getting to know each other as the first step to meaningful patient engagement
• Describe the basics of developing boundaries and roles for patient partners
• Apply the six steps of patient engagement to your quality improvement project
• Evaluate how patient partner input has influenced your project and report it back to patient partners