Humans Leading Humans – How Human Centered Leadership is Making a Difference
Session description
Human-centered leadership emphasizes the importance of placing people at the core of leadership practices, fostering an environment where people feel valued, connected, and empowered in their professional growth.
Adopting this approach in your work will help you:
- Improve staff engagement and satisfaction
- Enhance team performance and innovation
- Strengthen organizational culture and reputation
- Attract and retain talent
- Optimize outcomes
Trillium Health Partners will share the story of a leadership team in its regional health systems critical care program that effectively adopted a “humans leading humans” approach. The initiative resulted in a 60% reduction in incidence of hospital acquired pressure injuries, a reduction in length of stay, and the use of agency nursing. Performance outcomes also indicated an increase in staff engagement scores and a rise in ICU nurse workforce.
Speakers
Wendy Campbell is the Manager of Interprofessional Scholarly Development at Trillium Health Partners. She is passionate about clinical practice excellence and health care innovation and improvement. In her role, she engages point of care providers in advancing scholarly practice and applying principles of improvement science and evaluation design to achieve high quality, safe patient care and exceptional patient experiences. As a physiotherapist with a Masters in Adult Education focused on workplace, learning and change, Wendy has experience and expertise in systems thinking, program design, implementation science, change management and evaluation methodologies.
Katey Knott is the Clinical Manager of the Intensive Care Unit at Trillium Health Partners, and is a Physiotherapist with clinical expertise in Critical Care. She has been in progressive leadership roles in professional practice and operations for 12 years, holds a Masters of Science in Quality Improvement and Patient Safety, and has a Status Appointment at the Department of Physical Therapy, University of Toronto. Katey enjoys building strong teams using principles of human centered leadership.