Breaking Down Wicked Problems – The Driver Diagram (QI Power Hour)

Speaker

• Doug Campbell, Director, Strategy and Innovation – Performance Measurement, Saskatchewan Health Authority

Session Description

Healthcare is a complex industry. There is no magic solution to solve any of the issues we are faced with. As such, we need a toolbox full of multiple options to understand and break down a problem. The driver diagram is one of those fundamental tools for understanding complex issues and for planning how to address them.

In this webinar participants will:
• Explore how driver diagrams can be used to break a complex problem into manageable chunks.
• Learn how to determine a measurement framework from a driver diagram.
• See how this tool is being put into practice within the Saskatchewan Health Authority.

Watch the recording