The Problem with Problems: Getting Clear When Things Are Complex (QI Power Hour)

Guest speakers 

• Glenda Beauchamp, Improvement Lead, Health Quality Council 
• Carla Flogan, Improvement Lead, Health Quality Council 
• Jocelyn Watson, Improvement Lead, Health Quality Council

Session description 

Everyday life is an exercise in problem-solving! Some of these problems are simple, like which route you should take to work. But increasingly in today’s world, our problems are becoming more complex and harder to solve. To make it even more challenging, our brains are hard-wired for quick solutions that might not get to the root of our issues. 

In this webinar, you will: 

• learn the differences between simple, complicated, and complex problems. 
• dive into types of complex problems – including examples. 
• understand how we come to conclusions – and explore a better way of doing it! 

Watch the recording