What does it really take to create a culture of continuous improvement?

Session description

This session will dive under the title of continuous quality improvement, and help you appreciate and understand what we really mean by these words. Participants will leave with a sense of:

• What a culture of continuous improvement looks and feels like
• What the key building blocks are to move you towards a culture of continuous improvement
• How to measure if you are on the right track towards your goals in this area

Speaker

Dr. Amar Shah is Consultant forensic psychiatrist & Chief Quality Officer at East London NHS Foundation Trust where he has embedded a large-scale quality improvement infrastructure and quality management system. He is also the first National Clinical Director for Improvement at NHS England where he leads the application of improvement across England’s health and care system, and the national improvement lead for mental health at the Royal College of Psychiatrists.  

Amongst several other titles, Dr. Shah is a talented national and international keynote speaker at healthcare conferences and has published over 50 peer-reviewed articles in the field of quality management.

Watch recording

Session materials

• Slide deck
• Quality Improvement: NHS East London Foundation Trust
• Building capacity and capability for quality improvement: Developing an organizational approach
• The Model for Understanding Success in Quality (MUSIQ)
• Podcast: Conversations in health and care improvement with Dr. Shah